Organizing Committee
President: PhD. Ailyn Febles Estrada, University of Informatics Sciences, UCI
Executive Secretary: Eng. Ramsés Delgado Martínez, UCI
President of Scientific Committee: PhD. Martha Delgado da Pena, Higher Polytechnic Institute "José Antonio Echeverría", ISPJAE
President of Communications and Promotion Committee: Lic. Beatriz Aragón Fernández
President of Rapporteur Committee: María Antonia Tardío López, COPEXTEL Corporation S.A.
Members:
- MSc. Karina Pérez Teurel, UCI
- MSc. Irina Napal Torres, UCI
- MSc. Yamilis Fernández, UCI
- MSc. Rosalia Cue, SOFTEL
- Eng. José Manuel Santos, MIC
- MSc. Yoelys Ronda, ISPJAE
- PhD. Marta Delgado da Pena, ISPJAE
- PhD. Anaisa Hernández, ISPJAE
- PhD. Ana María García, UCI
- PhD. Lourdes García Ávila, UCLV
- Eng. Ángel W. Cristóbal García, ESAC

Scientific Committee
President:PhD. Martha Delgado da Pena
Members:
- PhD. Marcelo Jenkins Coronas, Universidad de Costa Rica, Costa Rica
- PhD. María N. Moreno García, Departamento de Informática y Automática, Universidad de Salamanca, Spain
- PhD. José Ramón Paramá Gabía, Universidade da Corunha, Spain
- PhD. Raul Moreira Vidal,Faculdade de Engenharia da Universidade do Porto, Portugal
- PhD. Jorge Botelho da Costa Mamede, Instituto de Engenharia de Sistemas e Computadores do Porto, Portugal
- PhD. Gustavo Betarte Guidi, Grupo de Métodos Formales, Instituto de Computación, Facultad de Ingeniería, Universidad de La República, Uruguay
- PhD. Carlos Silva Cárdenas, Pontificia Universidad Católica del Perú, Perú
- MSc. Mónica Villavicencio Cabezas,Escuela Superior Politécnica del Litoral, Ecuador
- PhD. César Alberto Collazos Ordóñez,Universidad del Cauca, Colombia
- PhD. Cidinha Costa Gouveia, Centro de Estudos e Sistemas Avançados do Recife, Brazil
- MSc. Maximiliano Cristia, Facultad de Ciencias Exactas, Ingeniería y Agrimensura, Universidad Nacional de Rosario, Argentina
- MSc. María Elena González,Tecnológico de Monterrey, Campus Ciudad Juárez, Mexico
- PhD. Julio Martínez Prieto,CEIS, Facultad de Ingeniería Informática, ISPJAE, Cuba
- PhD. Sonia Pérez Lovelle,CEIS, Facultad de Ingeniería Informática, ISPJAE, Cuba
- PhD. Juan Carlos Granja,Universidad de Granada, Spain
- PhD. Juan Pedro Febles,INSTEC, Cuba
- PhD. Ana Paiva,Faculdade de Engenharia da Universidade do Porto, Portugal
- Martha Dunia Delgado Dapena,CEIS, Facultad de Ingeniería Informática, ISPJAE, Cuba
- PhD. Lourdes García Ávila, Universidad Central de Las Villas, Cuba

Topics
1.  Quality management in informatics projects.
Quality management in software-developing enterprises. Techniques for quality securement and control. Standards, norms and models. Elements for the quantitative management of the software-development programs. Project estimation for post-architecture, pre-architecture and follow-up phases. Impact evaluation of the risks in different moments of the life cycle.

2.  The Improvement of  processes in software development.
Experiences in the improvement of processes in enterprises. Models, strategies, processes and standards for software development. Processes evaluation and certification.

3.  Methodologies of software development in different environments.
Methodologies applied to different environments of development and types of applications. Classic and agile methodologies. Requirements engineering. Software configuration management.  Techniques, standards and patterns allowing the guarantee of a robust, stable architecture, propitiating a higher quality in the final product.

Techniques and models to achieve a higher standardization in the software-development projects through the use of formal methods.

Strategies, methods and tools for the fulfillment of software tests through the whole life cycle. Techniques for the fulfillment of the tests. Release and acceptance testing.

4.  Organization of the technical support  and  the software maintenance.
The support and maintenance as parts of the software’s life cycle. Strategies for an effective support and maintenance based on the management of changes. Elements for the evaluation of the client’s satisfaction.

5.  Quality in telecommunications.
Works related to techniques, norms and standards allowing the quality in telecommunications.

6.  Quality in hardware.
Works related to techniques, norms and standards, allowing the guarantee of the hardware’s quality and its integration with the software.

Collaborators
University of Informatics Sciences, UCI
Higher Polytechnic Institute "José Antonio Echeverría", ISPJAE
National Office of Standards, ONN
SEI Center del TEC de Monterrey
Central University of Las Villas, UCLV
COPEXTEL Corporation S.A.
Novática. Revista de la Asociación de Técnicos de Informática

Contact
PhD. Ailyn Febles Estrada
President of Calidad 2011
University of Informatics Sciences, UCI, Carretera de San Antonio de los Baños, Km. 2½, Torrens, Boyeros, Ciudad de La Habana, Cuba
Telephones: (53 7) 837 2427, 837 2426
Fax: (53 7) 835 8196, 883 5365
e-Mail: eventocalidad@uci.cu